CUSTOMER SERVICE

Communications is the Key

TDI believes visibility and transparency are crucial to customer service. TDI has invested in state-of-the-art systems and technology throughout its operations … and we continue to add and upgrade systems to stay ahead of the curve. Many of our customers use electronic systems embraced by the injection molding industry. From design drawings and specs to project management ...TDI interfaces with all standard industry technologies.

TDI has invested in IQMS technology to provide client design and production staff with the link they need to monitor critical progress, keep performance on time and on budget, and to react to anomalies before they become critical. Tracking up-to-the-minute status on your project is as simple as clicking on the “JobTrak” icon on the Customer Service Menu at the Home Page.